FAQs2025-06-30T11:04:20-05:00

HVAC FAQs

Answers to Common Heating & Cooling Questions

Do you service homes outside of Boerne and Fair Oaks Ranch?2025-06-30T12:51:27-05:00

We primarily serve Fair Oaks Ranch, Boerne, and Leon Springs. If you’re nearby, give us a call and we’ll let you know if you’re in our range of service.

What brands do you service?2025-06-30T12:51:24-05:00

We are a certified Trane dealer but service all major HVAC brands.

Do you offer emergency repairs?2025-06-30T12:51:21-05:00

While we don’t offer 24/7 service, we do our best to accommodate emergency calls during evenings and weekends.

What’s included in your maintenance plans?2025-06-30T12:51:14-05:00

Our biannual plans include refrigerant checks, drain line flushing, part inspections, and more. Ask us for details!

What makes Frontrunner different from other HVAC companies?2025-06-30T12:49:11-05:00

We’re a family-owned HVAC contractor with honest, experienced technicians who provide quality work. Our team is trained by the owner himself, and we’re proud to grow by word of mouth, not high-pressure sales.

Do you offer emergency AC repairs?2025-06-30T12:49:08-05:00

We do our best to respond quickly to urgent AC issues, especially during the summer. Give us a call, and we’ll get you scheduled as soon as possible.

What types of air conditioning systems do you install?2025-06-30T12:49:03-05:00

We install central air, ductless mini-splits, and heat pumps, including high-efficiency Trane air conditioning systems.

How do I know if it’s time to replace my AC unit?2025-06-30T12:48:55-05:00

If your system is over 10–15 years old, needs frequent repairs, or doesn’t cool consistently, it may be time to consider a replacement. We’ll help you evaluate the best option.

Do you provide AC maintenance?2025-06-30T12:48:52-05:00

Yes! Our biannual maintenance service includes full system inspections, refrigerant checks, and drain line flushes to keep your AC running smoothly.

What’s the difference between a furnace and a heat pump?2025-06-30T12:48:48-05:00

A furnace uses gas or electricity to generate heat, while a heat pump transfers heat from outside air. Heat pumps are all-electric and ideal for milder climates like ours.

How do I know if my furnace needs to be replaced?2025-06-30T12:48:45-05:00

If your furnace is over 15 years old, needs frequent repairs, or struggles to heat evenly, it may be time for a replacement. We’ll inspect the unit and give you honest feedback.

Do you service both gas and electric furnaces?2025-06-30T12:48:42-05:00

Yes! We repair and install both gas and electric furnaces. Our techs are trained to handle all major brands and system types safely and effectively.

What’s included in a furnace maintenance visit?2025-06-30T12:48:39-05:00

Our biannual maintenance includes inspecting burners, checking filters, testing safety controls, and making sure your system is heating efficiently. Ask us about our maintenance plans!

Why is my furnace blowing cold air?2025-06-30T12:48:35-05:00

This could be caused by a dirty filter, thermostat issues, or a problem with the flame sensor. We’ll quickly diagnose the issue and get your heat back on.

What is a heat pump, and how does it work?2025-06-30T12:48:32-05:00

A heat pump system uses electricity to move heat rather than generate it. It cools your home in the summer and heats it in the winter, all from one outdoor unit.

How is a heat pump different from a traditional AC and furnace setup?2025-06-30T12:48:29-05:00

Instead of having separate systems, a heat pump provides both heating and cooling. It’s all-electric and ideal for milder climates like Texas.

How long do heat pumps last?2025-06-30T12:48:24-05:00

With regular maintenance, most heat pumps last 12–15 years. Their lifespan depends on usage, installation quality, and proper care.

Do you install Trane heat pumps?2025-06-30T12:48:21-05:00

Yes. We’re a certified Trane HVAC specialist and highly recommend their energy-efficient heat pump systems.

Is a heat pump right for my home?2025-06-30T12:48:20-05:00

If you’re looking to reduce your energy bills with a single system for heating and cooling, a heat pump may be the perfect fit. We’ll help you evaluate your options.

What’s included in a maintenance visit?2025-06-30T12:48:16-05:00

We check refrigerant levels, test capacitors and motors, inspect parts, and flush drain lines. It’s a full-system check to keep things running smoothly.

How much does HVAC maintenance cost?2025-06-30T12:48:12-05:00

Our plans are based on the number of units in your home. We’ll walk you through the options and help you find the best fit.

When should I schedule maintenance?2025-06-30T12:48:10-05:00

We recommend spring (March or April) and fall (October or November) to prepare for extreme temps and prevent mid-season issues.

Will you change our filters?2025-06-30T12:48:07-05:00

We’re happy to swap filters during your visit, but they’re not included in the plan. You’re welcome to provide them or ask us to bring specific sizes.

Do maintenance plans help prevent breakdowns?2025-06-30T12:48:04-05:00

Yes. Regular maintenance helps us catch issues early, before they turn into costly repairs.

Frontrunner Air Conditioning & Heating blue and red logo.

Frontrunner
Air Conditioning & Heating

Fair Oaks Ranch, TX

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